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COMSOL 4.3a Installation Problem

Posted 25.10.2012, 12:19 GMT-4 Installation & License Management Version 5.2 5 Replies

Rebecca Long
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After installing 4.3a, whenever I open most files (or try to at least), I get the following error in a pop-up window:

Attachments:

5 Replies Last Post 03.01.2017, 16:39 GMT-5
Jim Freels mechanical side of nuclear engineering, multiphysics analysis, COMSOL specialist
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Posted: 1 decade ago 25.10.2012, 22:04 GMT-4
Let's start with what type of computer, what operating system, what version of the operating system, memory in your machine, and anything else you might know about your computer (graphics card. etc.).
Let's start with what type of computer, what operating system, what version of the operating system, memory in your machine, and anything else you might know about your computer (graphics card. etc.).
Anurag Goyal
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Posted: 1 decade ago 17.12.2012, 08:21 GMT-5
The graphics screen is displayed in black color only.
whenever i open any model, the program turns off.
The graphics screen is displayed in black color only. whenever i open any model, the program turns off.
Radi
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Posted: 1 decade ago 25.06.2013, 09:32 GMT-4
I have the same problem! Did you find a solution?
I have the same problem! Did you find a solution?
Srikanth Arisetty
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Posted: 8 years ago 03.01.2017, 16:35 GMT-5
I have the same problem. I am a new user of COMSOL and recently installed COMSOL 5.2. I have a black screen on the Graphics page. Cannot draw anything. Can anyone help me on this.

OS: Windows 7 Enterprise
64 bit OS, IT, 32GB RAM
I have the same problem. I am a new user of COMSOL and recently installed COMSOL 5.2. I have a black screen on the Graphics page. Cannot draw anything. Can anyone help me on this. OS: Windows 7 Enterprise 64 bit OS, IT, 32GB RAM
Jeff Hiller COMSOL Employee

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Posted: 8 years ago 03.01.2017, 16:39 GMT-5
Hello Srikanth,
Sounds like a typical graphics card problem. Please see the Support Knowledge Base for the solution: www.comsol.com/support/knowledgebase/933/
Best,
Jeff
Hello Srikanth, Sounds like a typical graphics card problem. Please see the Support Knowledge Base for the solution: https://www.comsol.com/support/knowledgebase/933/ Best, Jeff

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